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Job Description

Are you an experienced and versatile professional to oversee the daily operations, administrative functions, and facilities management of a luxury retail architectural practice? 

We'd love to hear from you!

This London-based studio are underdoing a major growth and they're seeking an experienced, charismatic, and knowledgeable Office Operations & Client Facilities Manager to join the team. 

  • An annual salary of £30,000 - £35,000 depending on experience
  • A superb location in Central London
  • 28 days of annual leave
  • Company pension
  • The opportunity to learn, grow, and implement your own ideas

Key Responsibilities:
Office Management:
· Manage and coordinate office administrative tasks, including correspondence, supply ordering, and record-keeping.
· Office diary Management
· Document Control
· Recruitment onboarding (Introducing the company’s systems).
· Manage and maintain practice-related documentation, such as contracts, licenses, and insurance records.
· Support the implementation and maintenance of practice management processes and systems.
Facilities Management (Office & Client Sites):
· Oversee the maintenance, repair, and upkeep of the office facilities, including coordinating with external service providers.
· Manage the maintenance requirements of client retail sites/stores designed and project managed by the firm (RIBA Stages 6 & 7).
· Coordinate with clients and service providers to ensure proper maintenance and upkeep of client facilities. (Reactive maintenance)
· Develop and implement maintenance plans, schedules, and procedures for client sites. (Planned Maintenance).
· Conduct regular inspections and assessments of client facilities to identify maintenance needs.
Qualifications and Requirements:
· Bachelor's degree in Business Administration, Office Management, Facilities Management, or a related field.

· Minimum of 3-5 years of experience in office management, facilities management, or a relevant role.

· Strong organizational and multitasking abilities, with excellent attention to detail.
· Proficient in Microsoft Office Suite and familiarity with office management software.
· Excellent communication and interpersonal skills, with the ability to interact with various stakeholders.
· Problem-solving skills and the ability to work independently and as part of a team.
· Knowledge of building codes, health and safety regulations, and best practices in facilities management.

· Experience in managing maintenance operations for commercial or retail facilities (preferred).